Dedicated student with background in the education, food, and retail industries. Developed strong interpersonal skills and educated in communication, organization, and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Starbucks
07.2021 - 05.2023
Coordinate with coworkers to provide customers with a pleasant experience
and quality customer service
Maintain smooth workflow in an understaffed environment
Communications Consultant
08.2019 - 12.2019
Designed communication strategies after observing a student organization
throughout the course of a semester
Analyzed work ethics and developed an agile plan to ensure tasks were
being completed successfully and up to standard
Coordinated communication efforts and provided a new internal
communication structure to improve efficiency and teamwork
Cashier/Server
Spoon House and JipBap
02.2019 - 05.2019
Served and assisted customers to provide a good dining experience
Operated the cash register and maximized productivity through daily tasks
Event Organizer
EV
08.2016 - 12.2016
Constructed and designed hydrogen cars to compete in races; achieved 2nd
place
Organized and led about ten events during the semester to bring together
diverse groups of people to enjoy social events
Leader's Academy - Teacher's Assistant
05.2016 - 08.2016
Gained international experience and learned about working in a foreign
country and teaching 50+ students
Created SAT practice exams and personalized challenges to help students
develop skills, resulting in a 15% increase in scores
Integrated a conducive plan to increase productivity within teachers
Education
Bachelor of Communications - Communication Studies
University of Illinois At Urbana-Champaign
Champaign, IL
05.2023
Skills
Microsoft Office
Excel
Data Analysis
Basic Python
Language Acquisition
Communication
Conflict Management
Customer Service
Advanced SEO & Content
Certificate, Perfect Search
Media - 2022
Coaching and Mentoring
Conflict Resolution
Work Task Prioritization
Customer Service Excellence
Certification
Advanced SEO and Content Certificate, Perfect Search Media - 2022
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Barista/Cashier
Starbucks
07.2021 - 05.2023
Communications Consultant
08.2019 - 12.2019
Cashier/Server
Spoon House and JipBap
02.2019 - 05.2019
Event Organizer
EV
08.2016 - 12.2016
Leader's Academy - Teacher's Assistant
05.2016 - 08.2016
Bachelor of Communications - Communication Studies