Justin Kile
Sarasota
Summary
Results-driven professional with extensive experience in retail management. Skilled in staff management and performance evaluation, leading to improved customer satisfaction and operational efficiency. Committed to fostering a positive work culture while driving sales growth.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Aldi USA
Sarasota, FL
07.2020 - Current
- Led training programs for new team members, enhancing onboarding efficiency and productivity.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Implemented process improvements that streamlined workflow and reduced operational costs.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Took lead of company projects such as, store openings and remodels.
Assistant Store Manager
PetSupermarket
Ruskin, FL
10.2015 - 04.2021
- Mentored staff in customer service best practices, fostering a positive shopping experience.
- Coordinated team schedules to optimize labor resources during peak hours and events.
- Developed merchandising plans that increased product visibility and drove sales growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Associate of Science - Civil Engineering
University of South Florida
Tampa, FLSkills
- Problem-solving
- Customer service and engagement
- Team building and leadership
- Hiring and training
- Staff management
- Work Planning and Prioritization
- Microsoft Office Suite
- Systems and software expertise
- Verbal and written communication
- KPI tracking
- Inventory control
Accomplishments
Executed a regional store modernization strategy, leading the successful transformation of 20+ locations to enhance the customer experience and drive foot traffic.
Timeline
Assistant Store Manager
Aldi USA
07.2020 - Current
Assistant Store Manager
PetSupermarket
10.2015 - 04.2021
Associate of Science - Civil Engineering
University of South Florida