Summary
Overview
Work History
Education
Skills
Timeline
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Justin Koenig

Monticello,MN

Summary

Dynamic Service Center Manager at Valvoline Instant Oil with a proven track record in operational excellence and staff development. Expert in inventory control and process improvements, achieving significant reductions in service times. Committed to enhancing customer service quality while fostering a reliable and safety-focused work environment.

Overview

6
6
years of professional experience

Work History

Service Center Manager

Valvoline Instant Oil
Plymouth, MN
06.2023 - 06.2026
  • Trained and mentored staff on customer service best practices and technical procedures.
  • Managed inventory control, optimizing stock levels to meet demand efficiently.
  • Implemented process improvements, enhancing workflow efficiency and reducing service times.
  • Oversaw daily operations, ensuring compliance with safety and quality standards.

Team Trainer

Taco Bell
Monticello, MN
05.2020 - 04.2023
  • Trained and mentored staff on customer service best practices and technical procedures.
  • Managed inventory control, optimizing stock levels to meet demand efficiently.
  • Implemented process improvements, enhancing workflow efficiency and reducing service times.
  • Oversaw daily operations, ensuring compliance with safety and quality standards.

Education

High School Diploma -

Monticello High School
Monticello, MN

Skills

  • Safety trained
  • Leadership trained
  • Staff training and development
  • Operational excellence
  • Service quality assurance
  • Technology adoption
  • Customer service
  • Reliability

Timeline

Service Center Manager

Valvoline Instant Oil
06.2023 - 06.2026

Team Trainer

Taco Bell
05.2020 - 04.2023

High School Diploma -

Monticello High School