Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Lagarde

Gardena,CA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Footwear Sales Associate

Dicks Sporting Goods
Torrance, California
06.2023 - Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated knowledge of current fashion trends and shoe technology to enhance customer satisfaction.
  • Ensured that all displays were adequately stocked with merchandise.

Here are some bullet points you can use for a resume as a **Footwear Associate at Dick's Sporting Goods**:

- Assisted customers in selecting appropriate footwear by providing expert product knowledge and recommendations based on their needs and preferences.

- Maintained a clean, organized, and visually appealing footwear department to enhance the shopping experience.

- Processed inventory shipments, restocked shelves, and conducted regular stock checks to ensure product availability.

- Operated cash registers and handled transactions accurately, including returns, exchanges, and loyalty program sign-ups.

- Collaborated with team members to achieve sales goals and meet department targets.

- Stayed up-to-date on current footwear trends, technologies, and brand offerings to provide informed customer advice.

- Resolved customer inquiries and complaints promptly and professionally to ensure satisfaction.

- Measured customers' feet and recommended proper sizing and fit for optimal comfort and performance.

- Supported store-wide promotions, sales events, and product launches to drive customer engagement.

- Adhered to company policies, safety standards, and loss prevention protocols.

  • Educated customers on shoe care and maintenance to promote product longevity.
  • Greeted customers, provided product knowledge and assisted with selection of footwear.
  • Engaged with customers through loyalty programs to build repeat business and enhance customer loyalty.

Education

High School Diploma -

El Camino College
Torrance, CA
06-2026

Skills

  • Goal-oriented mindset
  • Brand representation
  • Upselling strategies
  • Store maintenance
  • - Proven ability to meet sales goals and promote products/services

- Demonstrated interest in fitness, sports, or wellness, which translates well to a gym environment

- Worked effectively in a team environment to achieve shared goals

- Supported colleagues during busy periods or special events

- Strong interpersonal and communication skills to assist customers/members effectively

- Ability to listen to customer needs and provide tailored recommendations (footwear or fitness-related)

- Experience resolving customer concerns and ensuring satisfaction

  • Adaptive learning
  • Product comparisons

Timeline

Footwear Sales Associate

Dicks Sporting Goods
06.2023 - Current

High School Diploma -

El Camino College
Justin Lagarde