Dynamic Recovery Associate at BJ's with a proven track record in maximizing productivity and enhancing customer satisfaction. Skilled in payment processing and team collaboration, I effectively trained new employees and improved inventory management, ensuring high-demand items were always available.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recovery Associate
BJ's
Tampa, FL
01.2024 - 07.2025
Prioritized workload strategically to maximize productivity and achieve set targets for account recoveries.
Applied price tags on items with correct, clear, and visible placement.
Assisted in training new employees on company procedures and best practices for successful debt recovery operations.
Remained attentive and alert to prevent inventory shortages of high-demand items.
Replenished sales floor stock to meet customer demand.
Increased product knowledge to promote full line of products to fit consumer needs.
Retrieved items returned by customers and restocked on display shelves.
Stocked merchandise following planogram to maintain sales floor merchandising standards.
Service Porter/Valet
Wesley Chapel Toyota
Wesley Chapel, FL
12.2023 - 01.2024
Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
Demonstrated commitment through impeccable attendance and quality performance.
Performed cleaning and maintenance duties as directed.
Communicated with coworkers and managers about completed duties.
Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times.
Kitchen Shift Leader
Hungry Howies Pizza & Subs
Tampa, FL
02.2021 - 12.2023
Reduced food waste through effective inventory management and proper storage techniques.
Ensured thorough preparation for health inspections by maintaining detailed records of cleaning schedules and sanitation efforts.
Upheld high standards for food presentation, resulting in consistent plating quality across dishes.
Handled catering orders efficiently, coordinating with event planners to ensure successful execution of off-site functions requiring culinary services when required.
Improved kitchen efficiency by implementing streamlined processes and workflows.