Summary
Overview
Work History
Education
Skills
Timeline
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Justin LaValle

Pittsburgh,PA

Summary

Dynamic professional with a proven track record at Dave and Buster's, excelling in staff supervision and data analysis. Recognized for enhancing customer satisfaction through effective training and maximizing profits via financial insights. Highly reliable with strong multitasking abilities, committed to fostering a positive work environment and driving team success.

Overview

13
13
years of professional experience

Work History

Bartender

Applebee's Neighborhood Grill & Bar
Green Tree, PA
07.2023 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Area Operations Manager

Dave and Buster
Pittsburgh PA, Silver Spring MD
07.2016 - 06.2023
  • Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
  • Enhanced customer satisfaction through focused staff training and regular performance evaluations.
  • Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.

Blue and Orange Corporate Trainer

Dave and Buster's
Pittsburgh PA
04.2015 - 07.2016
  • Involved in Five New Store Openings as a Kitchen Black Hat Blue and Orange Team Member; Pelham Manor, Glendale, Springfield, Capitol Heights, and Little Rock.
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.

Line Cook

Dave and Buster's
Pittsburgh PA
02.2012 - 04.2015
  • Progressed from Blue Hat to Black Hat in Two Years.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Professional Certificate - Data Analytics

Google
04-2023

Skills

  • Strong multitasking
  • Highly reliable
  • Inventory monitoring
  • Staff supervision
  • Staffing oversight
  • Sales forecasting
  • Data visualization and presentations
  • Data analysis
  • Python programming, SQL
  • Excel functions
  • Data cleaning
  • RAMP Certified

Timeline

Bartender

Applebee's Neighborhood Grill & Bar
07.2023 - Current

Area Operations Manager

Dave and Buster
07.2016 - 06.2023

Blue and Orange Corporate Trainer

Dave and Buster's
04.2015 - 07.2016

Line Cook

Dave and Buster's
02.2012 - 04.2015

Professional Certificate - Data Analytics

Google
Justin LaValle