Justin LaValle
Pittsburgh,PA
Summary
Dynamic professional with a proven track record at Dave and Buster's, excelling in staff supervision and data analysis. Recognized for enhancing customer satisfaction through effective training and maximizing profits via financial insights. Highly reliable with strong multitasking abilities, committed to fostering a positive work environment and driving team success.
Overview
13
13
years of professional experience
Work History
Bartender
Applebee's Neighborhood Grill & Bar
Green Tree, PA
07.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Area Operations Manager
Dave and Buster
Pittsburgh PA, Silver Spring MD
07.2016 - 06.2023
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
Blue and Orange Corporate Trainer
Dave and Buster's
Pittsburgh PA
04.2015 - 07.2016
- Involved in Five New Store Openings as a Kitchen Black Hat Blue and Orange Team Member; Pelham Manor, Glendale, Springfield, Capitol Heights, and Little Rock.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Line Cook
Dave and Buster's
Pittsburgh PA
02.2012 - 04.2015
- Progressed from Blue Hat to Black Hat in Two Years.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Professional Certificate - Data Analytics
Google
04-2023
Skills
- Strong multitasking
- Highly reliable
- Inventory monitoring
- Staff supervision
- Staffing oversight
- Sales forecasting
- Data visualization and presentations
- Data analysis
- Python programming, SQL
- Excel functions
- Data cleaning
- RAMP Certified
Timeline
Bartender
Applebee's Neighborhood Grill & Bar
07.2023 - Current
Area Operations Manager
Dave and Buster
07.2016 - 06.2023
Blue and Orange Corporate Trainer
Dave and Buster's
04.2015 - 07.2016
Line Cook
Dave and Buster's
02.2012 - 04.2015
Professional Certificate - Data Analytics
Google