Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Assistant Catering Manager
Mcmenamins Grand Lodge
07.2023 - 10.2024
Enhanced customer satisfaction by efficiently managing catering events and ensuring timely service.
Maintained strict adherence to food safety guidelines, resulting in consistently high health inspection scores.
Managed budgets and inventory control, reducing overall costs and minimizing waste.
Bartender
Godfathers
08.2021 - 03.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Coasters
11.2022 - 04.2023
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Office Manager
McMinnville Family Eye Care
09.2015 - 08.2022
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
McNary High School
Keizer, OR
06.2006
Skills
Customer Service
Time management skills
Work Ethic and Integrity
Cash handling and management
Timeline
Assistant Catering Manager
Mcmenamins Grand Lodge
07.2023 - 10.2024
Bartender
Coasters
11.2022 - 04.2023
Bartender
Godfathers
08.2021 - 03.2024
Office Manager
McMinnville Family Eye Care
09.2015 - 08.2022
High School Diploma -
McNary High School
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