Justin Lepper
Ames,IA
Summary
Sales Associate with experience in enhancing customer experiences, achieving sales goals, and fostering teamwork. Proven ability to educate customers on product features and benefits, leading to increased satisfaction and loyalty. Detail-oriented, reliable, and eager to apply marketing principles in real-world business settings.
Overview
4
4
years of professional experience
Work History
Sales Associate
Nike
Altoona, Iowa
04.2023 - 08.2025
- Guided customers in selecting Nike products, improving their overall shopping experience.
- Worked with team members to exceed daily sales goals and enhance customer satisfaction.
- Informed customers about product features, benefits, and care instructions, ensuring informed purchasing decisions.
Customer Service
Subway
Indianola, Iowa
09.2021 - 11.2022
- Greeted passengers and provided customer service assistance.
- Developed strategies to improve customer service processes.
- Compiled weekly reports on customer service performance metrics.
- Greeted clients upon arrival, providing exceptional customer service.
- Provided excellent customer service to all customers.
Education
Associate of Arts - Business
DMACC
Ankeny, IA04-2025
Skills
- Sales and Upselling Techniques
- Customer Relationship Building
- Brand Representation
- Consumer behavior
- Basic Business and Marketing Principles
- Time Management
- Adaptability in Fast-Paced Environments
- Problem Solving
- Team Collaboration
- Communication & Persuasion
Timeline
Sales Associate
Nike
04.2023 - 08.2025
Customer Service
Subway
09.2021 - 11.2022
Associate of Arts - Business
DMACC