Justin Lozano Perulero
Hopdoddy Burger Bar
3227 McKinney Ave ,TX
2
Languages
8
Years of experience
Dynamic Hospitality Manager with a proven track record at Hopdoddy Burger Bar, enhancing guest relations and elevating service ratings through effective staff training and labor cost control. Skilled in health and safety compliance, I foster team accountability and resolve complaints swiftly, ensuring exceptional dining experiences and operational efficiency.
Work History
Hospitality Manager
2 Years 2 Months- Directed daily front-of-house and back-of-house operations to maintain consistent guest experience and service standards.
- Trained team members on hospitality expectations, POS procedures, and restaurant workflows.
- Coordinated labor scheduling, floor coverage, and shift priorities to support smooth service.
- Monitored food safety, cleanliness, and sanitation compliance across dining and kitchen areas.
- Resolved guest concerns quickly, protecting satisfaction and reinforcing brand loyalty.
- Collaborated with leadership to improve service flow, communication, and team accountability.
- Oversaw inventory checks, supply ordering, and product availability to reduce operational disruptions.
- Evaluated performance issues and coached staff to strengthen consistency, efficiency, and teamwork.
- Increased customer service ratings significantly through personable service.
- Reduced costs through effective budget management while maintaining exceptional service levels.
Line Cook
3 Years 4 Months- Prepared burgers, sides, and menu items to order while maintaining food quality and presentation standards.
- Operated grill, fry, and prep stations efficiently during high-volume service.
- Followed food safety, sanitation, and temperature-control procedures throughout kitchen operations.
- Communicated with teammates and expo staff to coordinate accurate, timely ticket execution.
- Restocked ingredients and maintained organized mise en place for smooth shift flow.
- Adapted quickly to changing orders and supported kitchen needs during peak rushes.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Overnight Picker and Packer
1 Year 7 Months- Packed merchandise securely to prevent damage during shipping and handling.
- Verified item quantities, product codes, and labels before shipment.
- Maintained organized workstations to support efficient order fulfillment flow.
- Inspected products for quality issues and removed damaged inventory from cycle.
- Improved order accuracy by following warehouse protocols and checking exceptions carefully.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Overnight Stocker
5 Months- Stocked shelves and aisles overnight, ensuring product availability and organized presentation.
- Rotated perishable inventory to support freshness standards and reduce shrink.
- Maintained accurate shelf labels, pricing, and product placement across assigned departments.
- Inspected stockrooms and sales floors for safety hazards, spills, and obstruction risks.
- Coordinated with overnight team to prioritize replenishment and meet store readiness goals.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
Education
Emr Certification
High School Diploma
Skills
Employee scheduling
Staff training and development
Guest relations management
Health and safety compliance
Labor cost control
Complaint handling
Accomplishments
Became a shift lead within a year in hopdoddy and got a chance to do an NRO in Odessa TX.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hospitality Manager
Hopdoddy Burger Bar
08.2024 - CurrentRead More
Line Cook
Hopdoddy Burger Bar
03.2021 - 07.2024Read More
Overnight Stocker
Kroger
10.2020 - 03.2021Read More
Overnight Picker and Packer
Subzwilla
03.2019 - 10.2020Read More
Atlanta Technical College
Emr Certification
Read More
North Atlanta High School
High School Diploma
Read More