Justin Martinez
Miramar
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
7
7
years of professional experience
Work History
Server Assistant
Rosalia’s Kitchen
Miramar
10.2024 - Current
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Delivered exceptional customer service through friendly interactions with guests.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Ensured that all utensils were sanitized properly before use.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Resolved customer complaints swiftly and professionally when needed.
Server
Russo’s Coal Fired Italian Kitchen
Pembroke Pines
10.2018 - 08.2025
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Bachelor of Arts - Hospitality Management
Florida International University
Miami, FL04-2026
Skills
- Multitasking and organization
- Team collaboration
- Communication skills
- Exceptional customer service
- Effective customer upselling
- Memory retention
- Menu memorization
- Positive and professional
Languages
Spanish
Professional
Timeline
Server Assistant
Rosalia’s Kitchen
10.2024 - Current
Server
Russo’s Coal Fired Italian Kitchen
10.2018 - 08.2025
Bachelor of Arts - Hospitality Management
Florida International University