Justin Massimino
Las Vegas,NV
Summary
Proven real estate & customer service expert with a track record of success at Signature Real Estate Group, specializing in distressed properties and bank-owned homes. Leveraged strong negotiation skills and exceptional customer service to become a top 10 performer. Known for ethical practices and effective communication, consistently ensuring client satisfaction and retention.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Signature Real Estate Group
Las Vegas, NV
10.2015 - Current
- I focused on working with distressed homeowners with short sales and foreclosure prevention avenues while also working directly with banks, lenders, asset management firms, servicers and GSE's for asset disposition IE foreclosure property resale
- Along the way I would also work with traditional real estate buyers and sellers although my focus was distressed real estate more specifically bank owned homes
- Day to day functions included prospecting, customer service, property showings, contract negotiation, property valuations, rehabs, evictions & property sales with an overall focus on client customer service
- 2016 I was a top 10 performer for the brokerage in production and closings
- My one and only daughter was born in late 2016, I did take some time off to care for her as a single dad.
- Met with clients to research cases, collect data and prepare settlement packages.
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Coordinated with other real estate agents to facilitate successful transactions.
- Prepared contracts, leases and other legal documents as required by state laws.
- Communicated regularly with clients via phone, email or text message to provide updates on progress.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
Licensed Realtor
EXIT REALTY
Las Vegas, NV
01.2010 - 10.2015
- I obtained numerous post license designations including ABR, AHWD, SRS, CDPE, FDCPA Certified and others
- I focused on working with distressed homeowners with short sales and foreclosure prevention avenues while also working directly with banks, lenders, asset management firms, servicers and GSE's for asset disposition IE foreclosure property resale
- Along the way I would also work with traditional real estate buyers and sellers although my focus was distressed real estate more specifically bank owned homes
- Day to day functions included prospecting, customer service, property showings, contract negotiation, property valuations, rehabs, evictions & property sales with an overall focus on client customer service
Licensed Realtor
Coldwell Banker
Las Vegas, NV
03.2009 - 01.2010
- Went through Real Estate school and passed the Nevada Real Estate exam with my license initially under Coldwell Banker
- Learned the real estate ropes under power broker with buyers, sellers, investors, contracts and MLS
- Post 2008 financial collapse I quickly learned about distressed real estate and processes involved
- Day to day functions included prospecting, customer service, property showings, contract negotiation with an overall focus on client customer service
Security Guard
Anderson Security Agency, Ltd.
Las Vegas, NV
08.2008 - 12.2008
- Worked from 25 to 40 hours per week, after undergoing background check, drug screening and attaining Guard Card
- Duties included securing gate for government sanctioned air bag factory, hourly patrols, keeping computer log of all visitors, and handling emergency situations
Retail Sales Associate
Memorabilia Museum Mandalay Bay
Las Vegas, NV
06.2008 - 08.2008
- Worked from 15 to 25 hours per week
- Duties included customer service, sales transactions, opening and closing the store
- I was responsible for opening the store daily inside a busy Las Vegas Strip Casino handling expensive sports and historic memorabilia
Shipping and Receiving
NIKE
Las Vegas, NV
10.2007 - 06.2008
- Worked from 25 to 35 hours per week
- Duties included stocking, pricing and organizing stockroom to accommodate new inventory
- Other duties included occasional floor sales, customer service and product handling as well as product inquiries
- Handled all incoming inventory shipments with store placement both in the stockroom and sales floor
Statement Machine Operator
Citibank (Citi)
Las Vegas, NV
11.2006 - 07.2007
- Worked 40 hours per week
- Duties included operating machines that create monthly billing statements, shipping to post office, troubleshooting and maintaining Bell & Howell, Pitney Bowes machines
- Responsible for meeting daily number goals and achieving employee of the month within my 3rd month working
Stocker
See's Candies
Las Vegas, NV
10.2005 - 06.2006
- Work hours varied from 15 hours per week to 35 hours per week
- Duties included keeping the store fully stocked during busy holiday seasons, as well as unloading pallets of candy and keeping store orderly, rotating products and answering the phone
- I was solely responsible for unloading/loading/keeping track of store stock from underground storage to above ground mall store front
- Store was located in Meadows Mall Las Vegas
Floor Sales
Office Max/ Depot
Las Vegas, NV
01.2005 - 07.2005
- Averaged 20 hours per week
- Duties included sales floor selling products, customer service, building furniture, chairs, etc., occasional cashier duties, shipping and receiving products, nightly cleaning of the store, inventory searches
Education
High school diploma -
Spring Valley High School
Las Vegas, NV06.2006
Some College (No Degree) - General Studies
CSN
Las Vegas, NVSome College (No Degree) - General Studies
Chandler-Gilbert Community College
Chandler, AZSkills
- Contract Negotiation
- Asset Management
- Negotiation
- Pricing
- Procurement
- Account Management
- Market Analysis
- Real estate appraisal
- Sales
- Customer service
- Customer support
- Customer retention
- MLS
- Investment properties
- Networking and prospecting
- Sales and marketing strategy
- Leasing and sales
- Client rapport and retention
- CRM software
- Management
- Process Improvement
- Client-focused service
- Property valuation
- Real estate sales expertise
- Escrow processes
- Real estate development
- Comparative market analysis
- Property sales
- Lender relations
- Traditional marketing
- Recruiting clients
- [REO] sales
- Accomplished in commission sales
- Strong organizational skills
- [NV] licensed real estate agent
- Client-oriented
- Excellent communicator
- Foreclosures specialist
- Negotiation expertise
- Honest and ethical
Work availability
Authorized To Work: US for any employer
Affiliations
- Time with family
- Sports
- Staying fit
Certification
NV Real Estate License, Post licensing certifications include: AHWD, CDPE, SRS, ABR, FDCPA Certified, 5 Star Certified
Accomplishments
- In 15 years of business I never received any formal/informal complaints from clients, agents or third parties involved in any transaction
- Always maintained good standing with GLVAR (Greater Las Vegas Association of Realtors)
References
References available upon request.
Timeline
Licensed Realtor
Signature Real Estate Group
10.2015 - Current
Licensed Realtor
EXIT REALTY
01.2010 - 10.2015
Licensed Realtor
Coldwell Banker
03.2009 - 01.2010
Security Guard
Anderson Security Agency, Ltd.
08.2008 - 12.2008
Retail Sales Associate
Memorabilia Museum Mandalay Bay
06.2008 - 08.2008
Shipping and Receiving
NIKE
10.2007 - 06.2008
Statement Machine Operator
Citibank (Citi)
11.2006 - 07.2007
Stocker
See's Candies
10.2005 - 06.2006
Floor Sales
Office Max/ Depot
01.2005 - 07.2005
NV Real Estate License, Post licensing certifications include: AHWD, CDPE, SRS, ABR, FDCPA Certified, 5 Star Certified
High school diploma -
Spring Valley High School
Some College (No Degree) - General Studies
CSN
Some College (No Degree) - General Studies
Chandler-Gilbert Community College
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