Justin McCafferty

Supervisor 2022-present / Lead 2021-2022 / DSAE 2020-2021

Direct and coach the sales team through out EWA/ID

• Monitored daily sales performance and provided feedback to each team member.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
• Coordinated with other departments to provide smooth execution of sales initiatives.
• Trained and coached sales team members on best practices for customer service and sales techniques.
• Facilitated regular team meetings to discuss challenges, successes and strategies.

Owned and managed a doctors office in north Spokane where we provided a wide variety of care with Doctors experienced in conventional medicine, naturopathic and functional medicine.

• Oversaw the day to day operations including marketing, scheduling, patient records, billing and payroll.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved problems, improved operations and provided exceptional service.

Owned and operated a landscape business specializing in pruning, hedging and removal of trees and shrubs.

• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Family-owned Chevrolet dealership in the front-end sales department.

• Areas of focus - Meeting quotas, holding gross, and negotiating a win-win outcome for the dealership and customers.
• Achieved top performance by strategically adapting to a rapidly changing, competitive environment.
• Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
• Trained and mentored new sales representatives.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
• Utilized CRM software to manage customer accounts and track performance metrics.

Sales manager 2002-2007 / Closer 2000- 2002 / Lead 1998-2000 / Dealer 1996-1998

Managing and coaching multiple teams of door-to-door salesmen throughout the rural areas of WA,ID,OR,MT.

• Throughout the years, many of our salesmen and I made it to the presidents' club multiple times and achieved Kirby's Diamond award
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Recruited and hired top-level talent to add value and expertise to the sales department.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Closed lucrative sales deals using strong negotiation and persuasion skills.