Justin McCollin
Sunrise,FL
Summary
Dynamic retail professional with a proven track record at Target, excelling in customer service and problem-solving. Recognized for enhancing the shopping experience through effective communication and maintaining organized displays. Reliable team player with strong time management skills, dedicated to fostering a positive environment and ensuring customer satisfaction. I am also a very quick and flexible worker as I have worked in many different departments with in Target. I have also been apart of many different projects working for the city. Building, setting up, and taking down different events over a three year span.
Overview
7
7
years of professional experience
Work History
Retail Worker
Target
Davie, FL
08.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently during peak hours, ensuring accurate transactions.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to restock shelves promptly and manage inventory levels.
- Trained new staff on customer service standards and operational processes for consistency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Camp Counselor
City of Sunrise
Sunrise, FL
06.2019 - 07.2022
- Supervised daily camp activities to ensure safety and engagement for participants
- Assisted in planning and implementing recreational programs tailored to diverse age groups
- Facilitated team-building exercises that promoted collaboration among campers
- Monitored camper behavior, providing guidance and conflict resolution as needed
- Maintained cleanliness and organization of equipment and facilities used during camps
- Trained new counselors on camp policies, safety protocols, and activity facilitation
- Communicated effectively with parents regarding camper progress and event updates
- Worked with children of varying age, interest, skill, and developmental levels.
- Developed creative solutions to enhance camper experience and program effectiveness
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- I have also helped the City with many other projects outside of just being a camp counselor.
- I helped build and take down stage sets.
- Worked with the senior center and have served as a host for events.
- Also assisted in working sporting events for the city, back to school events, and even workshop events.
Cook Operator
McDonald's
Jacksonville, FL
02.2020 - 03.2020
- Operated kitchen equipment to prepare food items according to standardized recipes.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Monitored food quality during preparation and service, ensuring adherence to company standards.
Education
No Degree - Business Administration And Management
Edward Waters University
Jacksonville, FLHigh School Diploma -
Piper High School
Fort Lauderdale, FL06-2019
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Professional appearance
- Problem-solving
- Time management
- Critical thinking
- Hands on worker
Timeline
Retail Worker
Target
08.2022 - Current
Cook Operator
McDonald's
02.2020 - 03.2020
Camp Counselor
City of Sunrise
06.2019 - 07.2022
No Degree - Business Administration And Management
Edward Waters University
High School Diploma -
Piper High School