Justin McCrickard
Clifton,NJ
Summary
Assistant Manager position offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Dunkin assistant manager/Shift Leader
Dunkin' Donuts
Mount Arlington, New Jersey
06.2023 - 12.2025
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and supervised team members in service protocols and product preparation.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Penn Foster Career School
Scranton, PASkills
- Staff training
- Customer engagement
- Process optimization
Timeline
Dunkin assistant manager/Shift Leader
Dunkin' Donuts
06.2023 - 12.2025
Penn Foster Career School