Summary
Overview
Work History
Education
Skills
Timeline
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Amber Duperry

Colchester,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also a detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Assistant Manager/Server Shift Leader

Red Rose Cafe
03.2021 - Current
  • Followed cash, security, inventory and labor policies and procedures.
  • Communicated openly and honestly with management team.
  • Provided feedback to team members.
  • Solved customer complaints quickly.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Controlled food costs and managed inventory.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Supervised food presentation and plating to enhance visual appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Head Wrestling Manager

Bacon Academy
01.2016 - 03.2020
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals
  • Created and maintained detailed reports of daily, weekly and monthly operations- regarding scoring and the wrestlers standing.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

General Landscaper

Sunshine Landscaping
05.2017 - 10.2019


  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.

Education

Bachelor of Arts - Criminology

Central Connecticut State University
New Britain, CT
05.2024

High School Diploma -

Bacon Academy
Colchester, CT
06.2020

Skills

  • Customer Needs Assessments
  • Personnel Data Reporting
  • Work Procedures Evaluation
  • Professional Relationships
  • Task Delegation
  • Strategic Decision-Making
  • Customer Experience
  • Report Tracking
  • Operational Problems Analysis
  • Customer Loyalty
  • Training Junior Team Members
  • Staff Training
  • Operational Efficiency
  • Store Opening and Closing
  • Shift Checklists
  • Coordinating Daily Operations
  • Procedure Planning

Timeline

Assistant Manager/Server Shift Leader

Red Rose Cafe
03.2021 - Current

General Landscaper

Sunshine Landscaping
05.2017 - 10.2019

Head Wrestling Manager

Bacon Academy
01.2016 - 03.2020

Bachelor of Arts - Criminology

Central Connecticut State University

High School Diploma -

Bacon Academy

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Amber Duperry