Justin McDaniel

• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Increased sales significantly by upselling higher-end products to customers.
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

This was my favorite and most beneficial position I have held this far into my career as a server.

I gained much of my serving knowledge here, grew many warm relations with customers and my city, as well as made great money.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Seated customers in a timely manner by managing reservations and waitlists skillfully.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

This is the first position I held at 16 years old. In the year that I was there, I learned much about customer service skills, food handling, and balancing responsibilities.

• Maintained a positive and professional attitude to instill business confidence and promote repeat business with customers.
• Performed activities visible to customers while roller-skating, comprising serving, food preparation, tray removal, and assembly of beverage orders.
• Assisted customers in choosing menu items by providing food-complementing information.
• Kept kitchen, counter, and dining areas cleaned and sanitized.