Justin McDufford
Xenia,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Store Associate
Lowe's
05.2021 - 01.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
Server
Famous Toastery
05.2018 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Lead Caterer
Another Successful Event
02.2017 - 03.2018
- Cooked for large groups of people and managing various types of food for large events.
- Created catering menu based upon client specifications, event type, dietary needs, and budget.
- Ordered food items and supplies needed to fulfill catering jobs.
- Crafted exciting catering options for clients.
- Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
- Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
- Traveled across 30 mile-range to provide exceptional service.
Education
Bachelor of Science - Unmanned Aerial Systems
Sinclair Community College
Dayton, OH05.2023
Skills
- Shipment Processing
- Customer Service
- Product Display
- Payment Processing
- Team Collaboration
- Inventory Control
- Customer Assistance
- Organization
- Team Leadership
- Store Organization
Timeline
Store Associate
Lowe's
05.2021 - 01.2023
Server
Famous Toastery
05.2018 - 11.2019
Lead Caterer
Another Successful Event
02.2017 - 03.2018
Bachelor of Science - Unmanned Aerial Systems
Sinclair Community College
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