Justin Mckenzie
Okeechobee,FL
Summary
Dedicated professional with a proven track record at USPS, excelling in customer service and mail distribution. Leveraged critical thinking and organizational skills to enhance delivery efficiency and streamline operations. Recognized for reliability and adaptability in high-pressure environments, ensuring the integrity of sensitive information and fostering teamwork. Known for dependability, excellent communication, and results-driven approach.
Overview
6
6
years of professional experience
Work History
Mail Carrier
USPS
12.2024 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Damage Control Petty Officer
US Navy
04.2023 - 02.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed and maintained training of around 9000 Navy reservist.
- Self-motivated, with a strong sense of personal responsibility.
Damage Controlman Petty Officer
US Navy
04.2022 - 02.2023
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Managed high-volume periods effectively by prioritizing tasks appropriately and working efficiently under pressure.
Damage Control Petty Officer
US Navy
02.2019 - 04.2022
- Developed critical-thinking skills among team members by emphasizing analytical problem-solving approaches during drills and exercises.
- Facilitated collaboration between departments, fostering a unified approach to maintaining ship integrity.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Organized all daily tasks and manged my time accordingly.
Education
High School Diploma -
Fort Pierce Central High School
Ft. Pierce, FL05-2018
Skills
- Safety awareness
- Package handling
- Supply management
- Mail distribution
- Teamwork and collaboration
- Critical thinking
- Excellent communication
- Reliability
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Customer service
Timeline
Mail Carrier
USPS
12.2024 - Current
Damage Control Petty Officer
US Navy
04.2023 - 02.2024
Damage Controlman Petty Officer
US Navy
04.2022 - 02.2023
Damage Control Petty Officer
US Navy
02.2019 - 04.2022
High School Diploma -
Fort Pierce Central High School
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