Justin McKenzie
Fleming Island,FL
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
9
9
years of professional experience
Work History
Floor Technician
Challenge Enterprises
04.2023 - Current
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used floor buffing equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Cleared trash and debris from over multiple rooms and office areas regularly.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Maintained inventory of cleaning supplies and equipment, ensuring availability of necessary resources for tasks.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Floor Care Associate
Winn Dixie
12.2020 - Current
- Cleaned store floors through use of a dust mop.
- Cleaned store floors through use of a mop.
- Cleaned store floors through use of a scrubbing machine.
- Regularly handled cleaning agents.
- Cleaned restrooms to maintain cleanliness and prevent contamination.
- Served as a backup member of the stocking crew.
- Trained a new associate in job processes.
Cashier
Winn Dixie
05.2016 - 03.2020
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Properly verified customer identification for alcohol or tobacco purchases.
- Assisted customers with account updates, new service additions and promotional offers.
- Inspected items for damage and obtained replacements for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
Associate of Arts - Office Supervision And Management
St. Johns River State College
St. Augustine, FLBachelor of Arts - Supervision And Management
St. Johns River State College
St. Augustine, FLSkills
- Liquor regulations and compliance
- Payment processing
- Issue resolution
- Cash drawer balancing
- Customer greeting
- Credit and cash transactions
- ID verification
- Coin counting
- Cash register operation
- Supply management
Accomplishments
- Achieved a red belt black stripe in Taekwondo.
- Achieved rank of Sergeant in JROTC.
Timeline
Floor Technician
Challenge Enterprises
04.2023 - Current
Floor Care Associate
Winn Dixie
12.2020 - Current
Cashier
Winn Dixie
05.2016 - 03.2020
Bachelor of Arts - Supervision And Management
St. Johns River State College
Associate of Arts - Office Supervision And Management
St. Johns River State College
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