Justin McLaurin
Phoenix,AZ
Summary
Dynamic and resilient for former Behavioral Health Technician with a proven track record at Community Bridges Inc., adept in crisis intervention and mental health support. Excelled in high-pressure environments, enhancing safety. Skilled in conflict de-escalation and critical thinking, fostering teamwork and cooperation to achieve optimal outcomes. Now pursuing new career as a truck driving I strive to show the same resilience i’ve shown in my previous career path, with skills in time management, being a safe driver, and willing to grow with a company to gain new experiences over the road.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Community Bridges Inc.
03.2022 - 10.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Emergency Medical Technician
Family Care Partners
10.2021 - 03.2022
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Security/ EMT
Beatitudes Campus of Care
06.2021 - 10.2021
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Sales Associate Team Leader
Shoe Palace
01.2020 - 06.2021
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
Education
Truck Driving School
Road Master Driving School
Phoenix, AZ11.2024
High School Diploma -
Imagine Prep Coolidge
Coolidge, AZ05.2019
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Critical Thinking
- Time tracking
- Workload balancing
- Scheduling expertise
- Time Management
- Good Judgement
- Teamwork and Cooperation
- Decision-making skills
- Physical Fitness
Certification
Emergency Medical Technician
license Number: E98586709
Timeline
Behavioral Health Technician
Community Bridges Inc.
03.2022 - 10.2024
Emergency Medical Technician
Family Care Partners
10.2021 - 03.2022
Security/ EMT
Beatitudes Campus of Care
06.2021 - 10.2021
Sales Associate Team Leader
Shoe Palace
01.2020 - 06.2021
Truck Driving School
Road Master Driving School
High School Diploma -
Imagine Prep Coolidge