Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin McNutt

Sugarcreek,OH

Summary

Proactive professional with two decades of experience and a proven knowledge of customer driven management, entrepreneurial leadership, and long-range planning. Aiming to leverage my abilities to successfully fill my next role.

Overview

11
11
years of professional experience

Work History

Branch Manager

Woodforest National Bank
Canton, OH
03.2023 - Current
  • Managed staff scheduling, hiring and training processes.
  • Performed regular audits of financial records in order to ensure accuracy.
  • Conducted regular performance reviews for all employees in the branch.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.

DISTRICT MANAGER

GAMESTOP
Manchester, NH
08.2021 - 02.2023
  • Consulted with leadership on development of team's strategy
  • Recruited and recommended qualified employees for team's staff positions
  • Shared best-demonstrated practices with team and across company
  • Executed performance management processes to set up employees for success
  • Worked with direct reports to develop and implement action plans, improving operating results
  • Identified and developed pipeline of talent through succession planning tools and best practices
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability
  • Led and directed team members on effective methods, operations and procedures.

STORE MANAGER

GAMESTOP
Canton, Ohio
03.2013 - 08.2021
  • Evaluated customer feedback and complaints to locate weaknesses and improve service
  • Addressed employee issues, performed corrective actions, lead associates to positive results
  • Implemented loss prevention strategies, alleviating shrink
  • Interviewed and hired prospective employees according to team needs
  • Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

Education

COMPLETED COURSEWORK TOWARDS COMPUTER NETWORKING AND SECURITY COMPUTER INFORMATION SCIENCE -

STARK STATE
05.2018

Skills

  • Customer Service
  • Managing Operations and Efficiency
  • P&L Responsibility
  • Employee Coaching and Motivation
  • Performance Reviews
  • Regulatory Compliance

Timeline

Branch Manager

Woodforest National Bank
03.2023 - Current

DISTRICT MANAGER

GAMESTOP
08.2021 - 02.2023

STORE MANAGER

GAMESTOP
03.2013 - 08.2021

COMPLETED COURSEWORK TOWARDS COMPUTER NETWORKING AND SECURITY COMPUTER INFORMATION SCIENCE -

STARK STATE
Justin McNutt