Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin Menard

Lake Charles,LA

Summary

I-CAR Platinum certified Auto Damage Appraiser with dedication to accuracy, efficiency and best-in-class work. Known for providing fast and accurate quotes, liaising between multiple parties with honesty and working toward great solutions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Auto Physical Damage Appraiser

STATE FARM INSURANCE
09.2022 - Current
  • Manage consistently heavy project workload through exemplary organizational, time management and collaboration talents
  • Use technical knowledge to complete accurate and competitive estimates in a timely manner
  • Use CCC One to calculate damages and claim values
  • Provide advanced knowledge for subject matter reviews in collaboration with leadership
  • Design and present presentations to team/section
  • Consistently exceed all metrics and performance expectations
  • Effectively work remotely and perform physical inspections when needed
  • Adapt to changes in processes when implemented and assist fellow employees with such processes
  • Effectively communicate with effected parties to maintain high level of customer service
  • Use continuing education to be well versed on cutting edge technology

Fleet Technician

ACADIAN AMBULANCE SERVICE, INC.
02.2013 - 09.2022
  • Conducted full operational compliance inspections before releasing vehicles for use
  • Compiled vehicle damage estimates using Mitchell software
  • Determined cost-effective solutions to mechanical issues, saving company money


Shop Foreman

H & E CONTRACT SERVICES
02.2009 - 02.2013
  • Oversaw maintenance and repair of shop equipment
  • Coordinated and performed all preventative and routine maintenance for Conoco/Phillips 66 fleet
  • Supervised ongoing daily production phases


Fleet Technician

PHILLIP SERVICES CORP.
04.2008 - 02.2009
  • Handled repairs, replacing faulty components and inspecting engines for wear and tear
  • Manged parts inventory and tracked status of recent orders to maintain tool and equipment stock
  • Perform safety training to abide by OSHA guidelines

Service Advisor/Technician

BILLY NAVARRE CHEVROLET
07.2004 - 04.2008
  • Interpreted diagnostic results to provide accurate repair recommendations
  • Analyzed work orders to check for any discrepancies
  • Compiled damage estimates and presented to customers

Education

High School Diploma -

Sulphur High Shcool
Sulphur, LA
05-2023

GM Technical College - Automotive Technology And Repair

General Motors & AC Delco Training, 2005-2022
Dallas, TX

Merecdes-Benz UTI Training Center -

Technical And Repair Training, 2015-2022
Houston, TX

Skills

  • Mechanical systems
  • Auto body repair
  • Cost estimation
  • Auto Damage Appraisal
  • Adaptability
  • Teamwork
  • Excellent Customer Service
  • Decision-making skills
  • CCC One proficiency
  • Fuel contamination expertise

Certification

  • I-CAR Platinum Certification in mechanical repair, electrical repair, and auto physical damage
  • Licensed Automobile Claims Adjuster, Louisiana, #1011691
  • Licensed Motor Vehicle Physical Damage Appraiser in multiple states
  • R-134a/R-1234yf Certification

Timeline

Auto Physical Damage Appraiser

STATE FARM INSURANCE
09.2022 - Current

Fleet Technician

ACADIAN AMBULANCE SERVICE, INC.
02.2013 - 09.2022

Shop Foreman

H & E CONTRACT SERVICES
02.2009 - 02.2013

Fleet Technician

PHILLIP SERVICES CORP.
04.2008 - 02.2009

Service Advisor/Technician

BILLY NAVARRE CHEVROLET
07.2004 - 04.2008

High School Diploma -

Sulphur High Shcool

GM Technical College - Automotive Technology And Repair

General Motors & AC Delco Training, 2005-2022

Merecdes-Benz UTI Training Center -

Technical And Repair Training, 2015-2022

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