Edwin Cruz
Berlin,CT
Summary
Adept Auto Physical Damage Appraiser from Pda Group, recognized for reducing claim disputes and enhancing team efficiency through expert vehicle inspections and proficient use of software tools. Skilled in estimating repair costs and fostering professional relationships, I excel in problem-solving and attention to detail, driving significant improvements in claims processing.
Overview
1
1
Certification
Work History
Auto Physical Damage Appraiser
Pda Group
- Reduced claim disputes by effectively communicating appraisal findings to all involved parties.
- Continuously improved skills as an Auto Physical Damage Appraiser through attending industry conferences, workshops, training sessions, and obtaining relevant certifications when necessary.
- Contributed to team success by sharing knowledge, providing feedback, and collaborating with colleagues on complex cases.
- Increased efficiency by utilizing software tools for documentation, photo storage, and report generation.
- Safeguarded company interests by accurately identifying total losses and ensuring proper valuation of salvageable vehicles.
Education
Diploma - General Studies
Burncoat Senior High School
Worcester, MA06.1986
Skills
- Estimating Repair Costs
- Professionalism and Ethics
- Vehicle inspection proficiency
- Interpersonal abilities
- Auto Body Knowledge
- Technical report writing
- Insurance Policy Familiarity
- Insurance procedures
- Claims Processing
- Parts Ordering
- Vehicle Inspection
- Damage Assessment
- Cost Estimation
- Claims process explanation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Reliability
Certification
- Area of expertise License - Timeframe
Languages
English and Spanish
Professional Working
Timeline
Auto Physical Damage Appraiser
Pda Group
Diploma - General Studies
Burncoat Senior High School
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