Justin M. Hayward
Kunkletown,PA
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Dollar Tree
Marshall Creek
08.2023 - 05.2024
- Acted as the primary manager for store operations,
- Oversaw shipment and inventory throughout the week, optimizing the speed in which products are put out
- Collaborated with other managers to ensure the productivity and sales effort in the store
- Provided excellent customer service, ensuring each individual could have a pleasant experience.
- Utilized RF scanners for tracking and inventory
- Evaluated existing procedures and processes in order to identify areas needing improvement and quality control.
- Inspected incoming shipments for damages or discrepancies.
- Monitored stock rotation schedules to ensure proper product shelf life management.
- Assisted with loading and unloading of freight from trucks, containers, pallets, or crates using hand jacks, or other material handling equipment.
- Organized warehouse space to maximize efficiency in stocking and retrieving goods.
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Resolved conflicts between employees or customers in a professional manner.
- Maintained a neat, clean, organized work environment that meets company standards.
- Investigated stock discrepancies through regular audits of backroom locations.
Maintenance
Food Town
East Stroudsburg
06.2023 - 08.2023
- Efficiently completed maintenance responsibilities throughout the store, including timely stocking of product, keeping the store clean, and safely transporting shopping carts back to the store
- Kindly directed customers to various locations throughout the store, as well as answering questions about product availability.
Camp Counselor
Hemlock Farms Community Association
Hawley, PA
2019 - 2021
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Communicated regularly with parents regarding their child's progress at camp.
Education
High School Diploma -
East Stroudsburg Senior High School North
Dingmans Ferry, PA01.2022
Business Management
North Hampton Community College
Tannersville, PASkills
- Excellent Customer Service Skills
- Stocking & Inventory
- Detail Oriented
- Adaptive & Flexible
- Customer rapport
- Employee engagement
- Retail Operations
- Money Handling
- Microsoft Office expertise
- RF Scanner
Timeline
Assistant Manager
Dollar Tree
08.2023 - 05.2024
Maintenance
Food Town
06.2023 - 08.2023
Camp Counselor
Hemlock Farms Community Association
2019 - 2021
High School Diploma -
East Stroudsburg Senior High School North
Business Management
North Hampton Community College