Justin Miller
Baton Rouge,LA
Summary
Results-driven professional with a proactive management style, dedicated to promoting employee motivation and ensuring department operations align with organizational goals. Skilled in conflict resolution, fostering team collaboration, and building strong relationships. Excellent communication, time management, and multitasking abilities, with a focus on driving both short-term and long-term business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Lids
Gonzales, LA
03.2023 - Current
- Facilitated staff training and adherence to company policies
- Assisted in recruiting and onboarding new staff
- Maintained store compliance and performed subordinate roles when necessary
Customer Service Representative
Capitol City Produce
Baton Rouge, LA
11.2023 - 11.2024
- Accurately processed and entered customer orders while handling multiple phone lines in a fast-paced environment
- Identified potential issues in customer orders and communicated them to the appropriate personnel
- Provided feedback to management on customer purchasing trends
- Ensured customer satisfaction by following up on pending orders
- Worked mid/night shifts and covered weekends as needed after full training
Assistant Store Manager
Dollar General
Gonzales, LA
07.2023 - 03.2024
- Managed store operations in the Store Manager’s absence, ensuring financial integrity and security
- Assisted with scheduling, payroll entry, and inventory management
- Conducted safety meetings and ensured store compliance with corporate standards
Assistant Stock Manager
Calandro’s Supermarket
Baton Rouge, LA
01.2020 - 08.2021
- Managed daily restocking and wholesale grocery deliveries
- Conducted inventory checks and collaborated with vendors
- Provided excellent customer service and fulfilled special orders
Security Team Lead
Hilton Baton Rouge Capitol
Baton Rouge, LA
09.2018 - 07.2021
- Developed security training programs and ensured compliance with safety standards
- Supervised security staff and conducted risk assessments
- Managed timekeeping and payroll processes using ADP software
Transporter
Baton Rouge General Hospital
Baton Rouge, LA
06.2016 - 08.2018
- Transported patients and medical supplies safely and efficiently
- Maintained accurate transport logs and ensured patient comfort
Leasing Manager
Palisades At Jaguar City
Baton Rouge, LA
11.2015 - 05.2016
- Conducted property showings and closed lease agreements
- Managed marketing campaigns and community events
- Oversaw leasing agents and provided performance training
Inventory/Merchandising/Product Flow Specialist
Best Buy
Baton Rouge, LA
01.2013 - 03.2016
- Managed product shipments and inventory processes
- Supported store operations and ensured optimal stock levels
- Assisted in merchandising and planogram execution
Education
Associate of Arts - Liberal Arts and Sciences
Baton Rouge Community College
Baton Rouge, LA07.2016
High School Diploma -
Broadmoor Senior High School
Baton Rouge, LA05.2007
Bachelor of Science - Biology
Southern University and A&M College
Baton Rouge, LASkills
- Recruiting and Hiring
- Relationship Building and Management
- Operations Management
- Team Leadership
- Goal Setting and Performance Management
- Staff Management
- Scheduling
- Customer Service Focused
- Maintenance Knowledge
- Budgeting
- Office Management
- Complaint Resolution
- Key Holder Experience
- Proficient in Microsoft Office
- Proficient in OneSite
- Proficient in CallMax
- Proficient in property management software
Certification
Certificate of Technical Studies in Process Technology Support Technician, Baton Rouge Community College Technical & Adult Education Division, 04/23
Timeline
Customer Service Representative
Capitol City Produce
11.2023 - 11.2024
Assistant Store Manager
Dollar General
07.2023 - 03.2024
Assistant Store Manager
Lids
03.2023 - Current
Assistant Stock Manager
Calandro’s Supermarket
01.2020 - 08.2021
Security Team Lead
Hilton Baton Rouge Capitol
09.2018 - 07.2021
Transporter
Baton Rouge General Hospital
06.2016 - 08.2018
Leasing Manager
Palisades At Jaguar City
11.2015 - 05.2016
Inventory/Merchandising/Product Flow Specialist
Best Buy
01.2013 - 03.2016
Certificate of Technical Studies in Process Technology Support Technician, Baton Rouge Community College Technical & Adult Education Division, 04/23
Associate of Arts - Liberal Arts and Sciences
Baton Rouge Community College
High School Diploma -
Broadmoor Senior High School
Bachelor of Science - Biology
Southern University and A&M College
Similar Profiles
Chauncey ThomasChauncey Thomas
Store Manager at LidsStore Manager at Lids
Erick RosalesErick Rosales
Store Manager at LidsStore Manager at Lids
Cayden AndersonCayden Anderson
Assistant Manager at LidsAssistant Manager at Lids