Justin Miranda
Winter Haven
Summary
Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving customer sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
14
14
years of professional experience
Work History
Sales Associate
SYSCO Food Services
Tampa, FL
09.2023 - 06.2026
- Developed customer connections and identified suitable products, resulting in increased sales revenue through effective recommendations.
- Informed clients about current promotional offerings and products through persuasive selling techniques.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Collaborated with team members to achieve monthly sales targets.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
General Manager
Sojourner Provisions
Winter Haven, FL
08.2014 - 06.2022
- Recruited, interviewed and hired qualified staff for open positions.
- Led employee evaluations with constructive feedback to boost performance.
- Supervised employees through planning, assignments and direction.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Tracked monthly sales to generate reports for business development planning.
- Trained employees on duties, policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Sales Associate
Gold's Gym
Winter Haven, FL
07.2012 - 08.2014
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
- Adhered to company initiatives and achieved established goals.
- Helped customers find specific products, answered questions and offered product advice.
- Obtained signatures for financial documents and internal and external invoices.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Polk State College
Lakeland, FLSkills
- Sales Tracking
- Sales Development
- Sales pipeline management
- Originality and Creativity
- Inventory control
- Resource Allocation
- Focus and Follow-Through
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
SYSCO Food Services
09.2023 - 06.2026
General Manager
Sojourner Provisions
08.2014 - 06.2022
Sales Associate
Gold's Gym
07.2012 - 08.2014
High School Diploma -
Polk State College
Education and Training
other