Justin Mistler
El Mirage,AZ
Summary
Proven leader with a track record of enhancing customer satisfaction and improving safety procedures at A&W Enterprises. Skilled in team leadership and strategic planning, adept at resolving conflicts and mentoring staff to exceed goals. Demonstrates exceptional time management and communication, significantly increasing operational efficiency and profitability. Customer-focused professional with successful 9-year career in customer service with a smile.
Overview
8
8
years of professional experience
Work History
Subway Manager
A&W Enterprises
04.2018 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Subway Ast Manager
Sands LLC
12.2015 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Education
High School Diploma -
Millenium High School
Goodyear, AZ05.2014
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Strategic Planning
Goal Setting
Professional and Courteous
Good Judgment
Timeline
Subway Manager
A&W Enterprises
04.2018 - 02.2024
Subway Ast Manager
Sands LLC
12.2015 - 04.2018
High School Diploma -
Millenium High School