Supervised daily operational processes to ensure smooth execution.
Handled issue resolution efficiently.
Directed daily operations for a group of up to 20 workers.
Delivered top-notch customer support and issue resolution.
Amazon delivery driver
Cargo movers of Chicago
02.2020 - 05.2021
Completed distributions across Chicagoland locations.
Provided outstanding support to customers.
Amazon delivery driver
CDS
09.2018 - 01.2020
Achieved timely delivery of shipments throughout metropolitan and suburban areas in Chicago.
Ensured outstanding service for customers.
Material handler
Metal-matic
11.2017 - 10.2018
Loads materials using forklift and crane equipment.
Ensured continuous operation of machines.
Ramp service Clerk
United Airlines
02.2017 - 11.2017
Delivered outstanding service to clients.
Oversaw the handling of loading and unloading operations for aircraft.
Ensured timely departure by managing luggage handling processes effectively.
Led a team consisting of 3 to 4 members.
Fleet Service Clerk
Envoy
07.2015 - 02.2017
Delivered outstanding customer service.
Executed precise loading and offloading duties for aircraft.
Oversaw the baggage process ensuring prompt departure of flights.
Supervised a small team effectively.
Customer Service/Cashier/Union Escort
HMS Host
05.2012 - 08.2015
Consistently achieved top-tier customer satisfaction through superior service.
Sustained a well-organized and clean setting.
Handled secure transportation of union representatives.
Customer Service/Cashier
Family Dollar
08.2007 - 12.2012
Ensured precise transaction logging by auditing cash drawers during shift transitions.
Restocked supplies to maintain optimal inventory levels.
Optimized organization of merchandise within the store.
Organized and maintained cleanliness.
Document Scanner
Studley, Inc.
12.2011 - 03.2012
Executed scans on legal documents as per specified client guidelines.
Diagnosed and resolved issues with scanning equipment.
Maintain confidentiality and security of client information per client guideline
Certified Ophthalmic Technician
Hines VA Hospital
01.2011 - 05.2011
Conducted comprehensive evaluations upon physician requests.
Performed comprehensive visual inspections.
Kovach Eye Institute
10.2010 - 12.2010
Perform preliminary, full exams and physician-ordered testing, and maintenance of ophthalmic equipment
Refractomerty, Lensometry, visual fields, entrance test, Keratometry, can check pressure using Tono-pen or by Applanation, can operate an OCT, Topograhy and check angles
Customer Service/Sales Floor
Target
08.2008 - 11.2008
Achieved high levels of customer satisfaction.
Addressed complaints with expertise.
Eased customer interactions by explaining procedures and providing product knowledge.
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