Justin Moore
Cleveland,TN
Summary
Strong Emergency Medical professional with a diverse background and knowledge, my skills are highly attentive to detail strong problem-solving. Highly motivated with a positive attitude. Team-Player with the strong determination with helping others. Successful at managing emotions and staying clear-headed under pressure. Supporting not only myself but the local community and responders is a goal that is consistently strived for. I am very eager to learn new skills and contribute my experience and knowledge to add value to a organization. Always furthering my education and exposing myself to new things with the willingness to learn to better myself. Looking forward in life with the diverse skills of knowledge and efforts I plan to grow within a organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Manager
Physicans Care - Walk-In Clinic
Chattanooga, TN
10.2023 - Current
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Regularly evaluated employee performance and provided feedback.
- Promoted morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Oversaw overall operation of nursing services and patient care.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
Emergency Medical Dispatcher
Hamilton County Emergency Communications
Chattanooga, TN
09.2022 - 09.2024
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Ability to work in a high stress, fast paced environment and complete tasks in a timely manner.
EMS Dispatcher
Puckett EMS
Chattanooga, TN
03.2020 - 07.2022
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Trauma Technician ,PCT
Erlanger Medical Center
Chattanooga, TN
08.2019 - 03.2020
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Education
No Degree - Emergency Medical Dispatching
Hamilton County Emergency Communications
Chattanooga, TN09.2023
Federal Emergency Management Agency
Cherokee County 911 Communications
Canton, GA2023
No Degree - Emergency Medical Technology
Cleveland State Community College
Cleveland, TN2019
High School Diploma -
Meigs County High School
Decatur, TN05.2018
Skills
- Microsoft Windows - Proficiently
- Patient Care
- Human Resources - Leadership
- Telecommunications- (NLETS)
- Emergency Communications
- Medical Terminology
- Time Management and Oranization
- Critical Thinking
- Fraud Detection
- Emergency Response Planning
- Risk Assessment
- Problem-Solving
- Firm but Fair
Certification
- Emergency Medical Dispatch
- First Aid/CPR Certified
- Tennessee Bureau of Investigation-Basic 1
- Forensic Logistics
- law Enforcement Public Safety-APCO
Timeline
Clinical Manager
Physicans Care - Walk-In Clinic
10.2023 - Current
Emergency Medical Dispatcher
Hamilton County Emergency Communications
09.2022 - 09.2024
EMS Dispatcher
Puckett EMS
03.2020 - 07.2022
Trauma Technician ,PCT
Erlanger Medical Center
08.2019 - 03.2020
No Degree - Emergency Medical Dispatching
Hamilton County Emergency Communications
Federal Emergency Management Agency
Cherokee County 911 Communications
No Degree - Emergency Medical Technology
Cleveland State Community College
High School Diploma -
Meigs County High School