Justin Moore
Jacksonville,FL
Summary
Dynamic bar manager with a proven track record at King Street District excelling in customer service and team leadership. Recognized for enhancing staff retention and fostering a loyal clientele. Skilled in bar management and staff training, I create welcoming environments that drive repeat business and ensure exceptional service standards.
Overview
12
12
years of professional experience
Work History
Bar Manager/Bartender
KSD (Nightlights, Library, Garage, Loft, Rogue)
Jacksonville, FL
01.2021 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Installation Technician Manager
Vivint Home Security
Houston, TX
01.2019 - 01.2021
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Lead Server Trainer
Millers Southside Ale House
Jacksonville, FL
01.2015 - 01.2019
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Lead Server Trainer/Bartender
Ned’s Southside Kitchen
Saint Augustine, FL
01.2013 - 01.2015
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.
- Facilitated seamless transitions during shift changes by effectively communicating pertinent information to incoming staff members.
Education
Certificate Of Technical Studies -
University of Central Florida
Orlando, FL04.2023
Associate Of Applied Arts -
Florida State College
Jacksonville, FL03.2013
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
- Inventory management
- Staff scheduling
- Guest interaction
- Outgoing personality
Timeline
Bar Manager/Bartender
KSD (Nightlights, Library, Garage, Loft, Rogue)
01.2021 - Current
Installation Technician Manager
Vivint Home Security
01.2019 - 01.2021
Lead Server Trainer
Millers Southside Ale House
01.2015 - 01.2019
Lead Server Trainer/Bartender
Ned’s Southside Kitchen
01.2013 - 01.2015
Certificate Of Technical Studies -
University of Central Florida
Associate Of Applied Arts -
Florida State College