Justin Morgan
Ennis,TX
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
20
20
years of professional experience
4
4
year of post-secondary education
Work History
General Manager
B&B Theatres Operating Company
01.2024 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Operations Manager
B&B Theatres Operating Company
11.2018 - 01.2024
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Led hiring, onboarding, and training of over 200 new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
General Manager
B&B Theatres Operating Company
09.2015 - 11.2018
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, considering customer traffic and employee strengths.
Deputy Sheriff, Road Patrol
Pulaski County Sheriff's Department
01.2013 - 08.2015
- Obtained information from arrested subjects to conduct debriefings.
- Identified suspicious activity and conducted interviews with witnesses to build cases.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Gathered information and evidence to assist in solving crimes.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Assistant Instructor
BRTRC
08.2010 - 01.2013
- Supervised and administered Spider new equipment training, doctrine, and tactics training for soldiers at various CONUS and OCONUS locations and evaluated training results.
- Coordinated training with brigade combat teams and subordinate commands in Afghanistan.
- Prepared and shipped equipment for training, and used technical manuals to troubleshoot
equipment and solve problems. - Briefed commanders, demonstrated and trained Soldiers during situational and force on force
training exercises.
Military Police Officer
US Army
07.2005 - 07.2010
- Completed deployment to Camp Bucca, Iraq from 01/13/2006 – 04/18/2006; conducted
detainee operations as a correction officer for enemy prisoners of war (EPW). - Completed second deployment to various Forward Operating Bases (FOB) in Iraq from 05/15/2007 - 07/29/2008; responsible for training Iraqi locals on the day to day police operations and procedures.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Utilized surveillance equipment to monitor security of personnel and property.
Education
Associate of Science - General Studies
Columbia College
Fort Leonard Wood, MO12.2017
Bachelor of Science - Management
University of Phoenix
Phoenix, AZ 03.2023 - 03.2024
Skills
Leadership and team building
Problem resolution
Operations management
Efficient multi-tasker
Verbal and written communication
Motivation
Timeline
General Manager
B&B Theatres Operating Company
01.2024 - 01.2025
Bachelor of Science - Management
University of Phoenix
03.2023 - 03.2024
Operations Manager
B&B Theatres Operating Company
11.2018 - 01.2024
General Manager
B&B Theatres Operating Company
09.2015 - 11.2018
Deputy Sheriff, Road Patrol
Pulaski County Sheriff's Department
01.2013 - 08.2015
Assistant Instructor
BRTRC
08.2010 - 01.2013
Military Police Officer
US Army
07.2005 - 07.2010
Associate of Science - General Studies
Columbia College
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