Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Justin Neubauer

Normangee,United States

Summary

Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Mechanic

Foundation Automotive Corp
06.2022 - Current

Bumper to bumper technician, diagnose and troubleshoot customer concerns. Perform warranty and customer pay repairs.

  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.

Mechanic

Statewide Crude Inc.
03.2020 - 06.2022

Oilfield mechanic, repair and maintain heavy duty fleet vehicles.

  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.

Mechanic

Henson Chevrolet Buick GMC
02.2018 - 03.2020

Bumper to bumper technician, diagnose and troubleshoot customer concerns. Perform warranty and customer pay repairs.

  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Expanded knowledge of automotive technology by attending professional development workshops, staying current with industry advancements.
  • Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.

Education

Associate of Science - AS, Cybersecurity -

Navarro College
Corsicana, TX
07.2024

Associate's degree, Science -

Navarro College
Corsicana, TX
07.2015

Skills

  • Windows 10
  • Troubleshooting
  • Operating Systems
  • Networking
  • Software Troubleshooting
  • Technical Support
  • Ticketing Systems
  • Microsoft Office
  • Presentations
  • Communication

Certification

  • CompTIA IT Fundamentals+, CompTIA, 01/2024, 01/2027
  • CompTIA A+, CompTIA, 01/2024, 01/2027

Timeline

Mechanic

Foundation Automotive Corp
06.2022 - Current

Mechanic

Statewide Crude Inc.
03.2020 - 06.2022

Mechanic

Henson Chevrolet Buick GMC
02.2018 - 03.2020

Associate of Science - AS, Cybersecurity -

Navarro College

Associate's degree, Science -

Navarro College
Justin Neubauer