Justin Nkrumah
Philadelphia,PA
Overview
1
1
year of professional experience
Work History
Host
TGI Fridays
05.2023 - 09.2023
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
DECA Chapter Leader
Abington Senior High School
09.2022 - 06.2023
- Developed comprehensive training programs, enhancing member skills and increasing overall chapter success
- Organized successful fundraising campaigns to support chapter activities and community outreach efforts
- Boosted member participation by creating tailored communication plans and promoting chapter initiatives
- Increased membership by 20% with diverse and proactive promotional strategies.
Retail Sales Associate
Best Buy
10.2022 - 01.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Increased sales revenue through effective product recommendations tailored to individual customers
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed
Education
MBA - Marketing
Drexel University
Philadelphia06.2028
Skills
- Leadership Training
- Meeting Facilitation
- Networking Abilities
- Microsoft Excel
- Public Speaking
- Multitasking Proficiency
Languages
Spanish
Limited Working
English
Native or Bilingual
Twi
Elementary
Timeline
Host
TGI Fridays
05.2023 - 09.2023
Retail Sales Associate
Best Buy
10.2022 - 01.2023
DECA Chapter Leader
Abington Senior High School
09.2022 - 06.2023
MBA - Marketing
Drexel University