Justin Nkrumah
Philadelphia,PA
Overview
1
1
year of professional experience
Work History
Host
TGI Fridays
Willow Grove, PA
05.2023 - 09.2023
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
Retail Sales Associate
Best Buy
Willow Grove, PA
10.2022 - 01.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Increased sales revenue through effective product recommendations tailored to individual customers
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed
Cashier
Marshalls
Willow Grove, PA
06.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
MBA - Business Analytics/Marketing
Drexel University
Philadelphia06.2028
Skills
- Leadership Training
- Meeting Facilitation
- Networking Abilities
- Microsoft Excel
- Public Speaking
- Multitasking Proficiency
Leadership Roles
- Served as DECA Chapter Leader for Abington High School's 2022-2023 Chapter
- Developed comprehensive training programs, enhancing member skills and increasing overall chapter success
- Organized successful fundraising campaigns to support chapter activities and community outreach efforts
- Boosted member participation by creating tailored communication plans and promoting chapter initiatives
- Increased membership by 20% with diverse and proactive promotional strategies.
Extracurricular Activities
- Intramural Basketball
- Black Student Union Member
- African Student Association Member
Languages
English
Native or Bilingual
Spanish
Limited Working
Twi
Elementary
Timeline
Host
TGI Fridays
05.2023 - 09.2023
Retail Sales Associate
Best Buy
10.2022 - 01.2023
Cashier
Marshalls
06.2022 - 10.2022
MBA - Business Analytics/Marketing
Drexel University