Summary
Overview
Work History
Education
Skills
Timeline
Server

Justin Norwood

Yukon,OK

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server

Cheddars
Yukon, OK
11.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Shift Lead

Chicken Express
Yukon, OK
01.2019 - 10.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma -

Yukon High School
Yukon, OK
05.2021

Skills

  • Team Player
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Customer Service and Rapport
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Bathroom Servicing
  • Specials Promotion and Upselling
  • Anticipating Guest Needs
  • Guest Accommodations

Timeline

Server

Cheddars
11.2021 - Current

Shift Lead

Chicken Express
01.2019 - 10.2022

High School Diploma -

Yukon High School

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Justin Norwood