Justin Odom
Charles City
Summary
Results-driven Professional with expertise in inventory management and customer engagement. Trained team members on product knowledge and best practices, contributing to improved customer satisfaction. Dedicated to enhancing sales through effective merchandising strategies and strong relationships with local automotive businesses.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Sales Manager
AutoZone
Charles City, IA
09.2024 - Current
- Managed inventory levels to ensure optimal stock availability and minimize backorders.
- Trained and mentored team members on product knowledge and customer service best practices.
- Implemented effective merchandising strategies to enhance product visibility and drive sales.
- Developed strong relationships with local automotive businesses to expand customer base and generate leads.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Associate
Oreilly Auto Parts
Charles City, IA
10.2022 - 01.2024
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Assisted customers with product selection and provided technical support for automotive parts.
- Operated point-of-sale systems efficiently while handling cash transactions accurately.
- Collaborated with team members to improve customer service processes and response times.
Education
High School Diploma -
Charles City Highscool
Charles City, IA07-2020
Skills
- Brand awareness
- Pricing strategy
- Stock control
- Ordering parts
- Customer service
- Goal setting
- Inventory management
- Stock management
- Returns processing
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
- Achieved a high number of customer reccomedations by completing every task I was assigned to do and even went above and beyond for customers when needed with accuracy and efficiency.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
Languages
English
Native or Bilingual
Timeline
Parts Sales Manager
AutoZone
09.2024 - Current
Associate
Oreilly Auto Parts
10.2022 - 01.2024
High School Diploma -
Charles City Highscool