Justin Ortt
St. Louis Park ,MN
Summary
Detail-oriented Dining Room Manager with 2 years of management experience and 8+ years of Hospitality experience . Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations.
Overview
6
6
years of professional experience
Work History
Dining Room Manager
Green Mill Restaurant & Bar
06.2022 - Current
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Developed strong relationships with guests, resulting in a high rate of repeat clientele.
- Improved overall efficiency by implementing strategic seating plans to maximize table turnover rates.
- Ensured a clean and safe dining environment by enforcing strict adherence to health and safety regulations.
Kitchen Expo
Green Mill
08.2019 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Oversaw food preparation and monitored safety protocols.
Sales And Leasing Consultant
White Bear Subaru
01.2019 - 07.2019
- Performed high-quality and professional demonstrations of new / used vehicles.
- Managed approximately 20 phone calls per day in regards to prospective buyers.
- Direct report to Sale's Managers regarding objectives, planned activities, reviews, and analyses.
Sports Information Director Intern
Concordia University, St. Paul
01.2018 - 05.2018
- Performed various duties for numerous University sporting events.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored social media and online sources for highlight videos of events.
Education
Bachelor of Arts - Communication Studies
Concordia University, St. Paul
Saint Paul, MN2018
Skills
- Decision Making
- Critical Thinking
- Adaptability
- Interpersonal Communication Skills
- Excceptional Customer Service
- Team Management
Accomplishments
- Academic Dean's List (Fall 2017).
- Communication Club Contributor.
- Presented Communication Research Project for the University of St.Thomas undergraduate conference.
Timeline
Dining Room Manager
Green Mill Restaurant & Bar
06.2022 - Current
Kitchen Expo
Green Mill
08.2019 - Current
Sales And Leasing Consultant
White Bear Subaru
01.2019 - 07.2019
Sports Information Director Intern
Concordia University, St. Paul
01.2018 - 05.2018
Bachelor of Arts - Communication Studies
Concordia University, St. Paul
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