Justin Paler
Lackawanna,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Server
Dennys Restaurant
Orchard Park, NY
01.2023 - 05.2024
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
Banquet Server
Orchard Park Country Club
Orchard Park, NY
05.2021 - 08.2022
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Set up stations for serving meals according to established guidelines.
- Carried trays of food items from kitchen to dining areas.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
Sales Associate
Lowes Home Improvment
Springville, NY
03.2020 - 08.2021
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Science - Nursing
Trocaire College
Buffalo, NY05-2025
Skills
- Money Handling
- Verbal/written communication
- Service-oriented
- Complex Problem-Solving
- POS System Operation
- Customer Service
Accomplishments
- Dean's list (Trocaire College)- Spring 2023, Fall 2023, Spring 2024
- Trocaire College Honors Program
Timeline
Server
Dennys Restaurant
01.2023 - 05.2024
Banquet Server
Orchard Park Country Club
05.2021 - 08.2022
Sales Associate
Lowes Home Improvment
03.2020 - 08.2021
Associate of Science - Nursing
Trocaire College