Justin Paras
Keller,Texas
Summary
Proficient Claims Adjuster specializing in claims evaluation, damage assessment, and fraud detection. Experienced in delivering superior customer service and executing effective negotiation strategies. Skilled in managing complex claims and resolving disputes, focused on enhancing client satisfaction and contributing to team success.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Claims Complex Auto Adjuster
AAA Texas
Coppelll, TX
06.2023 - 03.2026
- Evaluated vehicle damage and determined repair estimates for claims.
- Collaborated with repair shops to facilitate timely vehicle assessments.
- Reviewed insurance policies to confirm appropriate coverage for clients, ensuring claims were handled accurately.
- Communicated with policyholders to explain claim processes and requirements.
- Documented findings and maintained accurate records in claims management systems.
- Analyzed inspection reports to identify discrepancies in vehicle assessments.
- Assisted in training new adjusters on company procedures and best practices.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Provided customer service by responding to inquiries from policyholders regarding their claims status.
- Investigated suspicious behavior or discrepancies to identify fraudulent claims, safeguarding company resources.
- Collaborated with attorneys and outside investigators when necessary.
- Analyzed accident reports, medical records and other documents to determine the extent of coverage.
- Developed strategies for handling high-risk claims while adhering to applicable laws.
- Resolved disputes between claimants, insurers and third-party vendors to maintain clear communication and facilitate timely resolutions.
- Utilized resources and prior experience in industry to determine if claims should be approved for payment or denied.
- Performed detailed analysis of complex claims to determine appropriate course of action.
Senior Claims Adjuster
Automobile Club of Southern California
Long Beach, California
07.2015 - 05.2023
- Conducted thorough investigations of accident scenes and damages to assess liability and coverage.
- Negotiated settlements with claimants, facilitating fair resolutions and maintaining positive relationships.
- Utilized claims management software to document case details efficiently.
- Managed and processed diverse claims, ensuring compliance with policy guidelines and timely resolutions.
- Investigated complex property and casualty claims to determine appropriate coverage, liability and damages.
Casualty Claims Adjuster
Automobile Club of Southern California
Long Beach, California
06.2013 - 06.2015
- Evaluated claims for vehicle accidents and injuries.
- Negotiated settlements based on policy guidelines and assessments.
- Reviewed medical records and documentation to assess loss extent, ensuring accurate claim evaluations.
- Investigated and analyzed casualty claims to determine liability, facilitating fair settlement decisions.
- Maintained comprehensive records of claim activities, documenting investigation results and settlement negotiations.
Senior Loss Control Administrator
Enterprise Rent-A-Car
Carson, CA
2006 - 2009
- Achieved '$1,000,000 Collected Achievement' for exceptional recovery performance.
- Responsible for the management and recovery of 150+ subrogation claims.
- Created and delivered training orientations to equip rental branches in risk recognition and loss reduction.
- Top 10 award winner for Summertime Drive contest, a competition for closing the most files in a field of over 45+ other adjustors.
Education
Bachelor of Science - Biology
University of California, Los Angeles
Los Angeles, CA06-2002
Skills
- Claims evaluation
- Damage assessment
- Fraud detection
- Policy analysis
- Negotiation strategies
- Customer service
Certification
Property and Casualty Adjuster License - Texas #3085635
Timeline
Claims Complex Auto Adjuster
AAA Texas
06.2023 - 03.2026
Senior Claims Adjuster
Automobile Club of Southern California
07.2015 - 05.2023
Casualty Claims Adjuster
Automobile Club of Southern California
06.2013 - 06.2015
Senior Loss Control Administrator
Enterprise Rent-A-Car
2006 - 2009
Bachelor of Science - Biology
University of California, Los Angeles