Summary
Overview
Work History
Education
Skills
Timeline
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Justin Paulk

Orlando

Summary

Experienced and dedicated professional with a strong background in customer service and surveillance, complemented by a solid foundation in the hospitality sector. Proficient in providing exceptional service to clients and guests, demonstrating exceptional communication and problem-solving skills. Adept at ensuring safety and security in high-traffic environments, with a keen eye for detail. Proven ability to work collaboratively in team settings while maintaining a positive demeanor in fast-paced situations. Committed to enhancing customer satisfaction and safety through proactive engagement and attentive care.

Overview

2
2
years of professional experience

Work History

Surveillance

Mount Airy Casino And Resort
06.2023 - 08.2024
  • Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
  • Spearheaded the implementation of new technology systems for enhanced surveillance capabilities within the store environment.
  • Maintained constant surveillance on areas where welding and other hot work was taking place.
  • Enhanced security measures by implementing strict access control protocols and surveillance systems.

Pick to Buffer

Amazon Warehouse
12.2022 - 05.2023
  • Streamlined workflow processes for increased productivity, minimizing waste, and reducing costs.
  • Managed inventory levels to ensure optimal stock availability while minimizing carrying costs.
  • Performed consistent and efficient work using both manual and machine-assisted methods.

Night Auditor

Hampton Inn By Hilton
02.2022 - 11.2022
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.

Education

Diploma -

Bronx Regional High School
New York, NY
06.2019

Skills

  • Video surveillance proficiency
  • Surveillance monitoring proficiency
  • Surveillance procedures
  • Experienced with Microsoft Office Suite
  • Customer Service
  • Hospitality
  • Effective Cash Management

Timeline

Surveillance

Mount Airy Casino And Resort
06.2023 - 08.2024

Pick to Buffer

Amazon Warehouse
12.2022 - 05.2023

Night Auditor

Hampton Inn By Hilton
02.2022 - 11.2022

Diploma -

Bronx Regional High School
Justin Paulk