JUSTIN PEGRAM
Sanderson,TX
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dispatcher/Driver
Lightning Oilfield Services
11.2020 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 100 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Managed customer accounts and invoicing.
- Tracked and monitored vehicle performance and maintenance.
- Scheduled and organized delivery routes.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Scheduled deliveries and pickups according to customer needs.
Driver
DeepWell Energy Services
11.2015 - 10.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Drove safely in various weather and road conditions to avoid accidents.
Driver
Oilfield Heavy Haulers
12.2012 - 10.2015
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
High School Diploma -
Tidehaven High School
El Maton, TX05.2005
Skills
- Dispatching Field Personnel
- Training New Hires
- Schedule Coordination
- Customer Relationship Management
- Closing Tickets
- Updating Logs
- Delegating Work
- Fleet Dispatching
- Microsoft Office
- Vehicle Dispatch
- Work Order Generation
- Navigation Support
- Maintain Records
- Driver Support
- Trucking Dispatching
- Driver Relations
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Dispatcher/Driver
Lightning Oilfield Services
11.2020 - Current
Driver
DeepWell Energy Services
11.2015 - 10.2020
Driver
Oilfield Heavy Haulers
12.2012 - 10.2015
High School Diploma -
Tidehaven High School
- Licensed [Job Title] - [Timeframe]
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