Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Persad

Margate

Summary

Dynamic sales professional with expertise in visual merchandising and customer service, honed at GP Mobile. Proven track record in enhancing product visibility and fostering customer relationships, leading to increased sales. Skilled in inventory management and cash handling, adept at adapting strategies to meet market demands and improve overall performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

GP Mobile
Parkland
03.2021 - Current
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Handled returns and exchanges according to company policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Shift Leader

Bloomin' Brands
Coral Springs
04.2018 - 03.2021
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Analyzed company's expenditures and developed financial models.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Monitored employee performance and provided feedback for improvement.
  • Conducted regular team meetings to communicate targets, updates, and gather feedback.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.

Shift Leader

TGI Fridays
Coral Springs
02.2012 - 02.2018
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Analyzed company's expenditures and developed financial models.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Implemented strategies to take advantage of new opportunities.
  • Developed promotional strategies to attract more customers during slow periods.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

High School Diploma -

Coral Springs High School
Coral Springs
05-2011

Skills

  • Visual merchandising
  • Customer service
  • Inventory management
  • Sales strategy
  • Cash handling
  • Product knowledge

Certification

  • Licensed Bartender

Timeline

Sales Associate

GP Mobile
03.2021 - Current

Shift Leader

Bloomin' Brands
04.2018 - 03.2021

Shift Leader

TGI Fridays
02.2012 - 02.2018

High School Diploma -

Coral Springs High School

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Justin Persad