Justin Price
Brooklyn,NY
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Pursuing a new position where hard work and honesty will be valued.
Overview
3
3
years of professional experience
Work History
Customer Service
Wholefoods
03.2023 - 08.2024
- Resolved customer complaints regarding services or products in a professional manner.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Data Entry Clerk
French toast
01.2022 - 02.2023
- Utilized specialized software applications related to the job role.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Warehouse Lead
Bright Plastics
04.2021 - 01.2022
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
Education
High School Diploma -
Montclair High School
Montclair, NJ01-2019
Skills
- Issue Escalation
- Customer Needs Assessment
- Payment management
- Team Collaboration
- Public Speaking
Timeline
Customer Service
Wholefoods
03.2023 - 08.2024
Data Entry Clerk
French toast
01.2022 - 02.2023
Warehouse Lead
Bright Plastics
04.2021 - 01.2022
High School Diploma -
Montclair High School