- Microsoft Office Suite (Word, PowerPoint)
- Problem Solving & Adaptability
- Communication & Coordination with Team
- Time Management & Multitasking
- Organization & Attention to Detail
Justin Rahaman
Queens,NY
Summary
Detail-oriented Business Administration graduate (Dec 2023) with strong customer service skills, proficiency in Microsoft Office, and a solid foundation in time management and problem-solving. Eager to apply my organizational abilities, analytical thinking, and adaptability in a dynamic professional environment. Known for effective communication, multitasking, and a strong commitment to learning and growth.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Customer Service Representative
Nut Just Lube
03.2021 - Current
- Greeted customers and managed front desk operations, ensuring smooth daily functioning by addressing customer inquiries, scheduling appointments, and directing them to the appropriate service
- Managed paperwork and maintained accurate service records, including work orders, customer information, and payment transactions
- Coordinated with mechanics to ensure timely completion of repairs and service orders, providing customers with accurate service updates
- Provided excellent customer service, ensuring customers felt valued and informed throughout the repair process
- Processed payments and managed cash handling, ensuring transactions were accurately recorded
- Demonstrated strong multitasking abilities, managing phone calls, customer check-ins, and administrative tasks while maintaining a positive atmosphere
Education
Associate Degree - Business Administration
Southern New Hampshire University
Remote 01.2021 - 12.2023
Associates Degree - Business Administration
Queensborough Community College
Bayside, NY 08.2020 - 01.2021
High School Diploma -
Benjamin N Cardozo High School
Bayside, New York 09.2016 - 06.2020
Skills
Interests
Cryptocurrency & Stock Trading: Self-taught investor with a focus on market analysis, including options trading strategies Actively engage in analyzing financial markets and applying strategic decision-making to personal investments Demonstrates strong analytical thinking, risk management, and financial planning skills
Timeline
Customer Service Representative
Nut Just Lube
03.2021 - Current
Associate Degree - Business Administration
Southern New Hampshire University
01.2021 - 12.2023
Associates Degree - Business Administration
Queensborough Community College
08.2020 - 01.2021
High School Diploma -
Benjamin N Cardozo High School
09.2016 - 06.2020
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