Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Justin Rahaman

Queens,NY

Summary

Detail-oriented Business Administration graduate (Dec 2023) with strong customer service skills, proficiency in Microsoft Office, and a solid foundation in time management and problem-solving. Eager to apply my organizational abilities, analytical thinking, and adaptability in a dynamic professional environment. Known for effective communication, multitasking, and a strong commitment to learning and growth.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work History

Customer Service Representative

Nut Just Lube
03.2021 - Current
  • Greeted customers and managed front desk operations, ensuring smooth daily functioning by addressing customer inquiries, scheduling appointments, and directing them to the appropriate service
  • Managed paperwork and maintained accurate service records, including work orders, customer information, and payment transactions
  • Coordinated with mechanics to ensure timely completion of repairs and service orders, providing customers with accurate service updates
  • Provided excellent customer service, ensuring customers felt valued and informed throughout the repair process
  • Processed payments and managed cash handling, ensuring transactions were accurately recorded
  • Demonstrated strong multitasking abilities, managing phone calls, customer check-ins, and administrative tasks while maintaining a positive atmosphere

Education

Associate Degree - Business Administration

Southern New Hampshire University
Remote
01.2021 - 12.2023

Associates Degree - Business Administration

Queensborough Community College
Bayside, NY
08.2020 - 01.2021

High School Diploma -

Benjamin N Cardozo High School
Bayside, New York
09.2016 - 06.2020

Skills

  • Microsoft Office Suite (Word, PowerPoint)

  • Problem Solving & Adaptability

  • Communication & Coordination with Team

  • Time Management & Multitasking

  • Organization & Attention to Detail

  • Customer Service Excellence

  • Document & Record Management

  • Scheduling & Appointment Management

  • Cash Handling & Payment Processing

  • Microsoft Office Suite (Word, PowerPoint)

Interests

Cryptocurrency & Stock Trading: Self-taught investor with a focus on market analysis, including options trading strategies Actively engage in analyzing financial markets and applying strategic decision-making to personal investments Demonstrates strong analytical thinking, risk management, and financial planning skills

Timeline

Customer Service Representative

Nut Just Lube
03.2021 - Current

Associate Degree - Business Administration

Southern New Hampshire University
01.2021 - 12.2023

Associates Degree - Business Administration

Queensborough Community College
08.2020 - 01.2021

High School Diploma -

Benjamin N Cardozo High School
09.2016 - 06.2020

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Justin Rahaman