Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Ramsey

Brooklyn

Summary

Adaptable professional with years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the role any company.

Overview

5
5
years of professional experience

Work History

Dog Walker/Pet Care Specialist

Swifto
New York, NY
11.2023 - Current
  • Managed daily walking schedules for multiple clients, ensuring timely and reliable service.
  • Provided exceptional customer service by communicating effectively with pet owners regarding their dog's behavior and health.
  • Implemented best practices for leash handling and safe walking techniques to ensure safety during walks.
  • Fostered strong relationships with clients through consistent follow-ups and feedback collection to improve services.

Retail Sales Key Holder

Sunglass Hut - Luxottica
Philadelphia, PA
01.2024 - 08.2025
  • Assisted in visual merchandising to enhance product presentation and attract customers.
  • Supervised daily store operations and ensured adherence to company policies.
  • Trained and mentored new staff on sales techniques and customer service standards.
  • Resolved customer inquiries and complaints effectively, ensuring high satisfaction rates.

Operations Specialist

MarketSource/Doordash
New York, NY
10.2021 - 06.2022
  • Coordinated cross-departmental communication to align project goals and improve workflow.
  • Developed training materials to onboard new team members effectively and ensure compliance.
  • Supported the implementation of software tools to optimize task management and collaboration.
  • Monitored key performance indicators to assess operational effectiveness and provide actionable insights.

Education

High School Diploma - Psychology

Borough Manhattan Community College
New York, NY
12.2019

Diploma - undefined

Stone Mountain High
Stone Mountain
05.2015

Skills

  • Corrective Actions
  • Program Evaluation
  • Quantitative Skills
  • Customer Care
  • Operations Understanding
  • Punctual and reliable
  • Excellent communication
  • Honest and trustworthy
  • Reliability and punctuality

Timeline

Retail Sales Key Holder

Sunglass Hut - Luxottica
01.2024 - 08.2025

Dog Walker/Pet Care Specialist

Swifto
11.2023 - Current

Operations Specialist

MarketSource/Doordash
10.2021 - 06.2022

Diploma - undefined

Stone Mountain High

High School Diploma - Psychology

Borough Manhattan Community College