Justin Randolph
Fort Wayne,IN
Summary
Dynamic professional with a proven track record as a National Sales Manager at Battleground Cigars, excelling in customer satisfaction and strategic planning. Recognized for effective communication and attention to detail, achieving consistent revenue growth and expanding market presence. Skilled in negotiation and fostering positive client relationships to drive business success.
Overview
17
17
years of professional experience
Work History
Pawnbroker
B & B Loan
Fort Wayne, IN
09.2023 - Current
- Evaluated customer items for pawning, ensuring accurate assessments of value and condition.
- Facilitated transactions by processing loans and managing paperwork efficiently.
- Maintained organized records of inventory and loan agreements for compliance purposes.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
- Welcomed customers to shop and offered to answer questions on merchandise.
National Sales Manager
Battleground Cigars
Fort Wayne, IN
09.2015 - 01.2024
- Managed customer inquiries and provided product information to improve satisfaction.
- Conducted market research to identify potential clients and industry trends.
- Contributed ideas for improving sales processes and increasing overall efficiency.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Field Artillery Surveyor
US Army
Fort Lewis, WA
09.2008 - 03.2012
- Operated advanced surveying equipment, enhancing accuracy in target assessments.
- Developed and maintained detailed maps for operational planning and execution.
- Collaborated with team members to collect and analyze geographical data.
- Ensured compliance with safety protocols during field operations and site assessments.
- Maintained a strong safety record through diligent adherence to established standards and guidelines during all field operations.
Education
Bachelor Of Management And Organizational Studies - Management
Indiana Institute of Technology
Fort Wayne, INSkills
- Effective communicator
- Teamwork orientation
- Personable demeanor
- Attention to detail
- Multitasking Abilities
- Customer satisfaction
Timeline
Pawnbroker
B & B Loan
09.2023 - Current
National Sales Manager
Battleground Cigars
09.2015 - 01.2024
Field Artillery Surveyor
US Army
09.2008 - 03.2012
Bachelor Of Management And Organizational Studies - Management
Indiana Institute of Technology