Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Riddle

Harrisburg

Summary

Results-driven mental health professional with comprehensive understanding of peer support dynamics. Known for fostering collaborative environments and achieving positive outcomes. Reliable team member adept at adapting to changing needs and priorities. Highly skilled in active listening, empathy, and conflict resolution.

Overview

5
5
years of professional experience

Work History

Certified Peer Support Specialist

Keystone Human Services
Harrisburg, PA
09.2023 - Current
  • Assisted individuals in setting and achieving personal goals through tailored support strategies.
  • Developed individualized recovery plans in collaboration with clients, enhancing their self-advocacy skills.
  • Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
  • Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
  • Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.

Shift Lead

Get Air Trampoline Park
Harrisburg, PA
08.2021 - 01.2023
  • Supervised daily operations, ensuring safety compliance and guest satisfaction.
  • Trained and mentored new staff on operational procedures and customer service standards.
  • Resolved guest inquiries and concerns promptly, maintaining high service quality.
  • Conducted regular safety inspections to uphold park safety standards and protocols.
  • Completed store opening and closing procedures and balanced tills.

Education

Associate of Science - Psychology

Harrisburg Area Community College
Harrisburg, PA
05-2022

High School Diploma -

Dauphin County Technical School
Harrisburg, PA
06-2018

High School Diploma -

Dauphin County Technical School
Harrisburg, PA
06-2018

Skills

  • Mental health services
  • Communication
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Reliability
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Timeline

Certified Peer Support Specialist

Keystone Human Services
09.2023 - Current

Shift Lead

Get Air Trampoline Park
08.2021 - 01.2023

Associate of Science - Psychology

Harrisburg Area Community College

High School Diploma -

Dauphin County Technical School

High School Diploma -

Dauphin County Technical School
Justin Riddle