Justin Rivera
Wesley Chapel,FL
Summary
Dynamic and reliable with a strong work ethic and exceptional customer service skills, honed at Instacart. Proven ability to enhance customer satisfaction through efficient order management and effective communication. Quick learner with a talent for relationship building and a commitment to delivering high-quality service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
03.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Car Wash Attendant
Mister Car Wash
10.2022 - 02.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Line Cook
Culvers
06.2020 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Wiregrass High School
Wesley Chapel, FLSkills
- Strong work ethic
- Reliability and punctuality
- Quick learner
- Hospitality and accommodation
- Attention to detail
- Customer service
- Decision making
- Planning and organization
- Physical stamina
- Upbeat and outgoing attitude
- Flexible schedule
- Relationship building
- Heavy lifting
- Verbal and written communication
- Time management
- Customer relationships
- Motivated team player
- Car maintenance
- Product awareness
- Strong interpersonal skills
Additional Information
Hard working and eager to learn.
Languages
Spanish
Limited Working
Timeline
Instacart Shopper
Instacart
03.2023 - Current
Car Wash Attendant
Mister Car Wash
10.2022 - 02.2023
Line Cook
Culvers
06.2020 - 12.2020
Wiregrass High School