Justin Robinson
Summary
Highly driven client relationship manager with background in customer service, sales and business development objectives. Displays ability to follow procedures and regulatory guidelines. Demonstrated ability to be a team player and contributor in achieving corporate goals, client satisfaction and in delivering high quality output.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
BENDEE LLC.
Glenolden, PA
10.2023 - 11.2025
- Responsible for communication during job bidding and preparation to maintain expectations and profitability.
- Coordinated cross departmental efforts for on time delivery of client solutions.
- Conducted regular check ins to gather client feedback enhancing service quality.
- Maintained long term, profitable relationships with clients through problem solving and recommendation of new products and services.
- Ensured that all contractual obligations were fulfilled according to agreed timelines.
- Maintained up to date knowledge of competitor offerings to distinguish and communicate competitive value.
Freelance Audio Engineer
Self Employed
Newark, DE
07.2022 - 01.2024
- Edited and mixed tracks using industry standard software and equipment.
- Provided technical support during recordings and performances.
- Troubleshot technical issues with hardware or software systems related to audio production tasks.
New Castle Little League Umpire
New Castle Little League
New Castle, DE
04.2021 - 10.2022
- Enforced game rules and regulations, ensuring fair play and sportsmanship during all Little League games.
- Managed game schedules and coordinated with teams, facilitating timely starts and smooth game operations.
- Attended training sessions to improve umpiring skills and knowledge of rules.
- Served as a role model for young athletes by demonstrating good sportsmanship.
- Fostered positive relationships among teams by engaging in respectful interactions before, during, and after games.
- Assisted customers with product inquiries and service requests.
Education
Associate of Science - Business Administration
Delaware County Community College
Media, PA05-2027
Some College (No Degree) - Business Administration
Kutztown University
Kutztown, PA05-2022
High School Diploma -
Interboro High School
Glenolden06-2020
Skills
- Client Relationship Management
- Customer Service
- Effective Communication
- Team Collaboration
- Problem Resolution
- Time Management
- Data analysis
- Microsoft Excel
- Microsoft Office
- Technical Support
Timeline
Client Relationship Manager
BENDEE LLC.
10.2023 - 11.2025
Freelance Audio Engineer
Self Employed
07.2022 - 01.2024
New Castle Little League Umpire
New Castle Little League
04.2021 - 10.2022
Associate of Science - Business Administration
Delaware County Community College
Some College (No Degree) - Business Administration
Kutztown University
High School Diploma -
Interboro High School