Justin Rodriguez
El Paso,TX
Summary
Seasoned Area Manager with solid background in overseeing daily operations, managing staff and implementing business strategies. Possess strong leadership skills, adept at problem-solving and delivering measurable results to drive growth. Known for fostering team collaboration while ensuring optimal customer service and satisfaction. Notable contributions include improving operational efficiency, reducing costs, and increasing sales revenue in previous roles.
Overview
3
3
years of professional experience
Work History
Area Manager
Tea2Go TeaN'ergy
El Paso, TX
04.2025 - Current
- Oversaw daily operations of multiple locations to ensure smooth service.
- Trained staff on customer service techniques and product knowledge.
- Managed inventory levels and ordered supplies as needed for all stores.
- Implemented store policies to enhance operational efficiency and safety standards.
- Coordinated marketing efforts to promote new products and seasonal offerings.
- Analyzed customer feedback to improve service quality and product selection.
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Oversaw the recruitment process for new staff members including interviewing and training.
Store Manager
Tea2Go TeaN'ergy
El Paso, TX
09.2022 - 04.2025
- Managed daily store operations, ensuring smooth workflow and team coordination.
- Trained new staff on company policies and customer service techniques.
- Maintained inventory levels, tracking stock movements and ordering supplies.
- Oversaw cash handling procedures, ensuring accuracy and security of funds.
- Assisted customers with inquiries, providing knowledgeable support and solutions.
- Implemented merchandising strategies to enhance product visibility and sales.
Education
BBA - Human Resources Management
The University of Texas At El Paso
El Paso, TX06-2026
Skills
- Conflict resolution
- Performance management
- Recruitment strategies
- Employee training
- Team building
- Inventory management
- Microsoft Office
- Operations
- Recruitment and hiring
- Staff supervision
- Interpersonal communication
- Leadership skills
Timeline
Area Manager
Tea2Go TeaN'ergy
04.2025 - Current
Store Manager
Tea2Go TeaN'ergy
09.2022 - 04.2025
BBA - Human Resources Management
The University of Texas At El Paso
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